warranty question

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  • #9860
    funeeldy
    Participant

    2005 subaru outback sedan – linited edition
    132k
    leaks in axle seals – seems to be leaking when parked, but mechanic diagnosed it
    transmission was replaced/new 3 years ago this August (Aug 2014).
    no problems noticed except leaks
    3500 3 yeara ago.

    I cannot find any paper work for the repair done at a transmission only local shop, but I have my credit card receipts, so my dates are accurate. Should I push the guy to fix this under an implied warranty? in other words, should the seals be leaking so soon after such an expensive repair?
    thank you.

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    #9861
    Hostgator
    Member

    I’d love to be able to tell you to storm into the office, receipts in hand, and demand that the seals be replaced under an implied warranty, however, three years is pushing it. Granted, you would think that axle seals should last longer than three years, however, if you look at the basic consumer laws where you are, you will likely find that major repairs are warrantied for a year. After that time, you are pretty much on your own.

    You might try this tactic to see if you can get some traction on your claim. Suggest to the technician or the manager that since the seals failed under four years that there might be something wrong somewhere and that it might be a good idea sit down to see if there might be some accommodation available, say, half-cost, split between you and the shop. Or, you might suggest some other plan where you pay a bit, but the shop pays more.

    Honestly, I don’t know if they will bite because three years is still three years and seals do fail in 36 months. The shop is well within its rights say no and charge you full price.

    #9862
    funeeldy
    Participant

    You have been very helpful. Thank you very much.
    Marlene

    #9864
    Hostgator
    Member

    Glad I could be of service!

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